Voice API

THEITBULLS Voice API provides programmable voice capabilities with AI agents, IVR, call routing, and real-time transcription. Build intelligent voice experiences at enterprise scale.

AI-Powered: Our Voice API includes AI voice agents and real-time transcription capabilities.

Endpoints

POST /v1/voice/calls

Initiate an outbound voice call to a phone number.

     # Make a call curl -X POST https://api.theitbulls.com/v1/voice/calls \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "from": "+19876543210", "to": "+911234567890", "message": "Hello, this is a test call from THEITBULLS.", "voice": "en-US-JennyNeural" }' # Response { "id": "call_abc123", "status": "initiated", "duration": 0, "timestamp": "2025-06-20T14:30:00Z" }
    

GET /v1/voice/calls/{call_id}

Retrieve the status and details of a specific call.

     # Get call status curl -X GET https://api.theitbulls.com/v1/voice/calls/call_abc123 \ -H "Authorization: Bearer YOUR_API_KEY"
    

POST /v1/voice/ivr

Create or update Interactive Voice Response (IVR) configurations.

     # Create IVR { "name": "Main Menu", "greeting": "Welcome to THEITBULLS. Press 1 for Sales, 2 for Support...", "options": [ { "digit": "1", "action": "transfer", "target": "+19876543210" }, { "digit": "2", "action": "ai_agent", "agent_id": "agent_123" } ] }
    

POST /v1/voice/agents

Create AI voice agents for automated conversations.

     # Create AI voice agent { "name": "Support Bot", "voice": "en-US-JennyNeural", "prompt": "You are a helpful support agent. Assist customers with their inquiries.", "knowledge_base": "faq_123" }
    

POST /v1/voice/transcribe

Transcribe audio in real-time or from recorded calls.

     # Transcribe call recording { "audio_url": "https://storage.theitbulls.com/calls/call_abc123.mp3", "language": "en-US" }
    

Voice Features

Programmable Voice: Make and receive calls programmatically
AI Voice Agents: Intelligent conversational AI for voice
IVR: Interactive voice response with conditional logic
Call Routing: Advanced call routing based on context
Real-time Transcription: Transcribe calls in real-time
WebSocket Support: Real-time bidirectional communication

Rate Limits

Plan	Concurrent Calls	Minutes per Month
Starter	10	1,000
Business	50	10,000
Enterprise	Custom	Custom

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