How accurate is the AI Chat Agent?
Our AI Chat Agent achieves 95%+ accuracy on common queries when properly trained with your knowledge base. Accuracy improves with more training data and fine-tuning.
What channels can I deploy the AI agent on?
You can deploy the AI Chat Agent across WhatsApp, website chat, email, SMS, Facebook Messenger, and other major messaging platforms.
Can I customize the AI's responses?
Yes, you can fully customize responses, conversation flows, and the AI's personality to match your brand voice and business requirements.
How does human handoff work?
When the AI detects complex queries or customer frustration, it seamlessly transfers the conversation to a human agent with full context preserved. You can set custom handoff triggers.
What languages are supported?
The AI Chat Agent supports 50+ languages including English, Spanish, French, German, Hindi, Chinese, Japanese, and more. Language is automatically detected.
Can I train the AI with my own data?
Yes! You can upload your knowledge base, FAQs, documentation, and support tickets to train the AI. Enterprise plans include custom AI training and fine-tuning.