How does WhatsApp Cloud API pricing work?
WhatsApp charges per conversation, which is a 24-hour session between a business and a customer. Each conversation is categorized as either User-initiated (when a customer messages you first) or Business-initiated (when you send a template message). Rates vary by country and region.
What is included in the subscription fee?
Your THEITBULLS subscription includes the WhatsApp Cloud API platform, template management, campaign scheduling, analytics dashboard, and support. Meta conversation charges are billed separately.
How long does template approval take?
Template approval typically takes 24-48 hours. We recommend submitting templates in advance for your campaigns. Enterprise customers get expedited review.
Can I test before committing to a plan?
Yes! We offer a 14-day free trial with up to 1,000 conversations. No credit card required. You can test all features in our sandbox environment.
What are the rate limits for WhatsApp Cloud API?
Rate limits vary by plan:
- Starter: 10 messages/second
- Business: 50 messages/second
- Enterprise: Custom limits
Do you offer volume discounts?
Yes, we offer volume discounts for high-volume senders (100,000+ conversations/month). Contact our
sales team for a custom quote.